WebAttending Hamburger University, Robin Leidner observes how McDonald's trains the managers of its fast-food restaurants to standardize every aspect of service and product. … WebOct 17, 2024 · Leidner, Over the Counter at McDonald’s. cristinasresponse Uncategorized October 17, 2024 1 Minute. We all know what to expect when we walk into a McDonald’s or any other fast food place. Rationalization has lead us to have identical experiences and McDonald’s is the epitome of it. As mentioned before I have had fast food experience, I ...
Leidner, Robin. 1993/1998. Over the Counter. - University of …
WebMcDonald's Licensing Laws of New South Wales - Dec 06 2024 Exile in the Wilderness - Sep 14 2024 Based extensively on Archibalds McDonald's letters, reports, and diaries. McDonald and Avery's Dentistry for the Child and Adolescent - E-Book - Feb 12 2024 You can count on McDonald: the go-to source for expert, complete coverage of WebLeidner, Robin. 1993/1998. Over the Counter. What is peculiar about McDonald's? How does McDonald's achieve standardization? What are the limits of standardization? Who are the workers at McDonald's? How are workers controlled? Why are workers keen on working hard? (They make very little money, after all.) How are customers controlled? gortan cove
Over the Counter At McDonald
WebAug 4, 1993 · Editorial Reviews "Fast Food, Fast Talk makes an important contribution to the literature on the routinization of work. Because her work contrasts the experiences of service workers at Combined Insurance and McDonald's, an organization that pioneered the routinization of service work and another we are all familiar with, Leidner's book should … WebAttending Hamburger University, Robin Leidner observes how McDonald's trains the managers of its fast-food restaurants to standardize every aspect of service and product. Learning how to sell life insurance at a large midwestern firm, she is coached on exactly what to say, how to stand, when to make eye contact, and how to build up Positive Mental … chico child development center