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WebAug 11, 2024 · A CRM system helps businesses improve sales, marketing and customer service operations. Enterprise resource planning (ERP) is complementary technology used to help companies improve other essential business functions, such as finance, HR, supply chain, inventory and more. CRM focuses on the customer, increasing satisfaction and … WebSalesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — … WebDec 20, 2024 · 2. Sales. Sales automation is one of the key benefits of CRM software. Automated sales processes in CRM software can significantly simplify and streamline sales, which in turn provides a lot more efficiency … book review for kids examples